"What?" replied Theodore, astonished. "What are you talking about? Is this some type of joke? True, I admit it's not rewound, but it's only a video-tape!" "I'm sorry sir. It's our store policy. Even you admitted that you didn't rewind the tape. We can't bend the rules to every customer's whim. What'd be the point then?" "Well, I've never heard of such a rule. It's absolutely preposterous!" "We've had this policy for quite some time now, sir. It's common knowledge around here. You could have asked anyone here - we all know the rule." Theodore was in absolute awe. He tried to speak some sense to the young man behind the counter: "OK. Why don't I just take my, or rather, this movie back home, rewind it, and bring it back in about thirty minutes. How's that sound. Easy?" Theodore was having a difficult time controlling his temper. "Sir, do you not understand? That surely wouldn't work. You've already handed me the tape. If you want the movie again, to watch it or whatever (that doesn't really matter to me), we have to check it out, just as we do for every movie. Simple procedure. But to check the movie out, we must first check it in. That makes sense, I hope. And when we check the movie in, the computer will find that it was not rewound, thereby officially sentencing the fine. It's really quite simple and logical, sir." The young man, by the end of his explanation, was speaking in a very calm voice, almost as one helps a seven-year old learn his times table, reiterating facts that, to the teacher, are as blatantly obvious as the color of the sky. "What am I then to do? It's just a video-tape. Am I stuck? I just wanted to watch a damn movie, for goodness sakes. When I finished watching it, it was late, I was tired, then I brought it back after work!" "Sir." Theodore saw the manager holding his head out of his office, probably signaled by the young man behind the counter. The head, enormous, was the most horrible face Theodore had ever seen. It pained him to look in that direction - like a sun, only without the glory and the beauty - just pure repulsiveness. "Would you mind stepping back here..."